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Desperate fans wanting to watch Rio 2016 on their mobile phone, tablet or PC have been let down on Day 1 of the Olympics.
Put simply, some people have been fresh out of luck watching what they would like.
The Seven Network’s live streams of the event, both through the ‘Olympics on 7’ app and through their online live streaming service ‘Plus7’ seem to have ground to a halt for a large number of users.
I myself hopped on to the app just a short while ago to watch the swimming finals on Day 1, only to find that what I was instead destined to watch was a never-ending loading screen.
Of course, while the live stream of the actual events isn’t functional, the app has no problem streaming you an advertisement every time you try to get in. This is all just my experience, which seems to be replicated by plenty across the internet. Check out some of the scathing tweets down the bottom.
I’m just going to flat out refuse to watch the Adriano Zumbo dessert-making TV show – which I’ve seen the ad for five or six times in a hour now – in protest (in all fairness, I wasn’t planning to anyway).
Hopping on to the live stream of my PC instead, I got seven seconds of Mack Horton standing on a podium, wearing his magnificently Clark Kent-esque glasses, before that stream cut out too, asking me if I was sure I was connected to the internet.
Yep, I’m pretty sure. I’m writing this article right now.
Judging from social media I’m pretty clearly not alone here – there have been plenty of folks giving Seven a serve for their service so far.
Their standard response to a complaint via their Twitter has so far been: “We are aware of issues w/ the app & website streams. Tech team is working hard to resolve. Thanks for your patience.”
So, hopefully we will be getting some good live streaming access soon! In the meantime, your best bet is to find a TV, or of course you can hop on one our many live blogs here on The Roar.
If you’ve had a problem with the live stream, let us know about it in the comments! Misery loves company as they say, so let’s all complain together.
@7olympics Seven/Telstra mobile app is a joke.
— Gayle Moore. (@Grumpy2811) August 7, 2016
I've missed out on two gold medals due to problems with this app…thanx @Channel7 #notahappycustomer
— Rodney (@rodders05) August 7, 2016
Meanwhile the 'Olympics on 7' app has failed to get off the starting blocks #Rio2016 pic.twitter.com/DSLewqyjqi
— Sam Wilkinson (@WilkoSam) August 7, 2016
We’ve even had complaints on The Roar.
Seven are aware of the issues and are preparing a fix. But that won’t be much comfort for anyone who missed any of the gold medals in the pool for Australia.
@Ajayz43 We are aware of issues w/ the app on both iOS and Android devices. Tech team is working hard to resolve. Thx for your patience.
— 7Olympics (@7olympics) August 7, 2016